WooCommerce checkout monitoring for agencies

What SiteOps checks

A real Chrome browser walks the path a shopper takes on your client’s live store:

• Opens a product page and makes sure it loads without an error.
• Clicks Add to cart.
• Opens the checkout page.
• Checks the checkout form, the payment section and the Place order button are all there.

It works with standard WooCommerce themes and with custom ones that restyle the add-to-cart button. You pick the product; the steps are filled in for you, and you can edit any of them.

What it never does

• It never places an order. It stops before Place order, so no payment is attempted and no stock moves.
• It doesn’t pollute your client’s analytics. Google Analytics, Google Ads, Meta, Clarity, Hotjar and other tracking requests are blocked during every run, so ad platforms never learn from fake add-to-carts.

When something breaks

One failed run can be a blip, so SiteOps opens an incident only after two failures in a row, and alerts you by email or Slack. The incident shows which step failed and why (a missing button, a 500 error, a page that timed out) with a screenshot of what the browser saw. Fields that hold typed values are masked in that screenshot.

Checkouts are checked every 15 minutes by default, and you can choose hourly, every 6 hours or daily instead.

Good to know

• Each run adds one item to a fresh cart, so the store may see an abandoned cart now and then. Abandoned-cart emails aren’t sent because no email is ever entered.
• Pick a product that stays in stock. An out-of-stock product fails the check, which is a real problem worth knowing about, but not the one you meant to watch.
• Every plan includes up to 5 flows per site, so you can watch a contact form and a login page alongside the checkout. See contact form monitoring and pricing.